Privacy Policy

Effective Date: April 2025

At Mellow Child Sleep Solutions, your privacy is important to us. We are committed to protecting your personal data and being transparent about how we collect, use, and store it. This Privacy Policy explains how we handle your information when you use our website (www.mellowchild.ie), book services, download resources, or interact with us online.

1. Who We Are

We are Mellow Child Sleep Solutions, offering sleep support for families with babies and young children. If you have any questions about this policy or how your data is used, you can contact us at:

Email: marie@mellowchild.ie
Website: www.mellowchild.ie

2. What Information We Collect

We may collect and store personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number (if shared)

  • Your child’s age or date of birth

  • Details about your child’s sleep habits (when you fill in intake forms)

  • Payment information (processed securely via third-party platforms like Stripe or PayPal)

We also collect non-identifying information like website usage data (via cookies or analytics tools) to improve our site and services.

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries or messages

  • Deliver services you’ve booked (e.g., sleep consultations or email support)

  • Send relevant emails, updates, or sleep tips (only if you've opted in)

  • Improve your experience on our website

  • Maintain proper records for business and legal compliance

We never sell your personal information to third parties.

4. Marketing & Emails

If you subscribe to our newsletter or download a free resource, you may receive occasional emails with helpful sleep advice, updates, or offers. You can unsubscribe anytime by clicking the link at the bottom of any email, or by contacting us directly.

5. Cookies & Analytics

Our website uses cookies to collect basic information about your visit (like which pages you viewed and how you found us). This helps us make our website better for visitors. You can adjust your browser settings to decline cookies if you prefer.

6. Sharing Your Data

We only share your personal data with trusted service providers (like our email system or payment processor) when necessary to run our business and deliver services to you. These providers comply with data protection laws.

7. How We Store Your Data

We take care to store your information securely and limit access only to those who need it. Any sensitive information you provide is handled in line with GDPR (General Data Protection Regulation) and Irish data protection laws.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request that we correct, update, or delete your information

  • Withdraw your consent at any time

  • Lodge a complaint with a data protection authority if you feel your rights aren't being respected

To exercise any of these rights, just contact us at [your email].

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our services. When we do, we’ll update the date at the top of this page.

Thank you for trusting us with your information. We're here to support you and your family with care and respect – always.